Terms & Conditions | Cancellation Policy

  • Payment for product or services is due prior to the workshop date, during the booking process.
  • Places are not confirmed until full payment has been received.
  • Payment will be kept in its entirety in case of failure to attend a workshop without notice or for cancellation with less than 24 hours prior to workshop.
  • For notice more than 24 hours in advance of workshop, a rescheduled date or credit note (valid for 12 months) will be offered.
  • Full refunds will only be made in exceptional circumstances and at the owner’s discretion.
  • If the owner needs to cancel a scheduled class, a credit note for another workshop will be offered initially or a full refund if that is not suitable.
  • The owner accepts no responsibility for any damage to clothing during a workshop and advises to wear old clothing or protective apron.
  • The participant/s are responsible for notifying the owner of any special circumstances or conditions that may impact the workshop. All information will be kept confidential.

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